A high-speed ticketing and project management system with integrated messaging for cross-team velocity, purely optimised to move fast, track dependencies and stay accountable.

Freemium models inevitably force software vendors into venture capital inflation, telemetry monetization, and feature bloat designed to capture consumer volume rather than enterprise velocity. By charging a straightforward, predictable subscription fee, Superbime maintains complete financial independence, absolute infrastructure security, and protects our commitment to engineering pure, high-speed execution tools.

Superbime operates on a transparent enterprise subscription model priced at €12.99 per seat per month, billed on a quarterly cadence. To reward early enterprise adoption, any customer workspace onboarded prior to December 31, 2027 is guaranteed a perpetual "Two Quarters Free" rate schedule, receiving two complimentary operating quarters every single year for the lifetime of the active account.

Yes. Superbime is architected to achieve complete compliance with the EU GDPR, UK GDPR, and Swiss Federal Act on Data Protection (FADP) by design. We maintain absolute bifurcated data controller and processor boundaries, strict tenant-scoped cryptographic isolation (AES-256 at rest, TLS 1.3 in transit), automated 15-day cryptographic key destruction upon contract termination, and native zero-footprint data minimization.

Open self-serve registration invites spam accounts, and support noise from teams outside our target audience. Until Public Version (2.0) is ready for general release, access is strictly limited to selected organizations through the demo request pipeline and direct invitation. Keeping the front end locked lets us focus entirely on core development.

No. Superbime is purpose-built strictly as an isolated execution engine for ticketing, workflow state management, cross team communication, and operational accountability. We deliberately exclude legacy CRM and ERP webhooks, third-party plugin marketplaces, mood trackers, and automated AI summary to preserve deterministic system speed, maintain security boundaries, and eliminate integration attack vectors.

Real-time messaging assets, including direct messages, channel chats, and thread replies, are ingested as cryptographically shielded private user assets. Access is restricted strictly to active human thread participants within the application user interface. Under no circumstances, including corporate management demands, internal audits, civil litigation, or binding judicial subpoenas, shall Superbime extract, decrypt, or disclose employee messaging data to Customer administrators, government bodies, or third parties.

Master Services Agreement termination triggers an automated, system-wide offboarding pipeline executing cryptographic key destruction within fifteen calendar days. Permanently deleting the tenant-specific encryption keys renders all database schemas, active volumes, core tasks, and stored assets mathematically undecipherable and unrecoverable. Secondary data in automated rolling system backups becomes unreadable instantly upon primary key destruction and is permanently overwritten during standard backup rotation.

No. Superbime covenants under strict contractual terms that Customer Content, messaging streams, task state metadata, and operational analytics are never monitored, extracted, or processed to train, retrain, fine-tune, or evaluate public, private, or commercial artificial intelligence, machine learning, or large language models.

Customer data is stored across AES-256 encrypted database clusters, high-speed memory caches, and server-side encrypted object storage buckets hosted in secure tier-four cloud data center facilities operated by Amazon Web Services, Google Cloud Platform, and/or Microsoft Azure across secure regions.

Seat counts are calculated based on the total number of provisioned, active Authorized User accounts assigned workspace access permissions during the quarterly billing cycle. Workspace administrators maintain self-service controls to provision or deprovision seats at any time, with quarterly billing automatically adjusting to match active seat quotas.

No. While organizational analytics and performance metrics (such as ticket resolution velocity and task completion rates) are attributed to individual Authorized Users within the native administrator panel for internal operational review, built-in application guardrails strictly prohibit these metrics from being exported, downloaded, extracted via compliance dumps, or queried through external APIs.

Superbime maintains a strict, vetted roster of infrastructure subprocessors operating under binding data protection agreements. Enterprise Customers receive at least thirty calendar days' administrative notice prior to the engagement of any new subprocessor hosting Customer Content, granting Customers a fourteen-day window to object on reasonable data protection grounds.

In the event of a confirmed Security Incident resulting in verified unauthorized access to or exposure of Customer Content, Superbime is contractually bound to notify the Customer’s primary administrative point of contact without undue delay and no later than seventy-two hours following internal technical confirmation.